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Auto-Attendant (IVR)
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Lets you configure inwards call routing
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Outlook Integration
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With this feature, you can call a contact from wit
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Unlimited Extensions
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System has no extension limitations as long as har
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Voicemail
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Each extension can be configured to have voicemail
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Hot Desk
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Not available on Standard Edition - This is a Call
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Music-on-Hold
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You can use built-in or have your own music upload
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Scheduler
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You can create various schedules to greet customer
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Custom CTI (AGI)
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You can integrate the phone system with your CRM (
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Analog & IP Phones
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Both Analog & IP (SIP) compatible phones are suppo
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Ring-All (Blast Group)
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Faclity to ring one or more phones at the same tim
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Call Forwarding
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Ability to farward calls to internal or external n
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Name Directory
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All company users having an extension can be liste
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DIDs
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Direct dial numbers to bypass IVR
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Unlimited VoIP Accounts
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Link to unlimited VoIP providers
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PSTN Fallback
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If VoIP fails, you can set the secondary routing u
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Telecommuters
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Users can work from home or away from the office.
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Branch Support
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Support remote offices when deployed in star topol
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Web Control Panel
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Eesy to configure, update rules from anywhere. Nex
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Powerful Reporting
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Powerfull reporting features showing details of ac
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Operator Panel (w/BLF)
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Supports phones with Busy Lamp feature
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Call Parking
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Ability to hold (park) calls in the parking area
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Auto Phone Provisioning
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Compatible phones are discovered and provisioned a
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Rebrandable Interface
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For resellers, this is a great feature
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Drag-and-Drop Call Control
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Pick, transfer, make calls using a mouse click
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Enterprise Instant Messaging
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Chat with colleagues using the buil-in live chat
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Presence Management
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Tells you who is in and who is not
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Color-Coded Call Status
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identify easily who is talking to who, internally
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Conference Bridge
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Get 2 or more people talking using conference call
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Extension Groups
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Dial single number to ring all phones in a group
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Routing by DIDs
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Define routing based in Direct Dial incoming calls
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*FindMe
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Setup system so that it finds you if you are away
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*Boomerang Mobile Integration
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Same as Find Me
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Zone Paging
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Page other users within a certain zone
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Intercom
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Talk to other users using intercom facility
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Zone Intercom
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Same as above, within a certain zone
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Voicemail Groups
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Setup various voicemail groups
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Advanced Call Forwarding
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Set unlimited number of rules for advance call for
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Call Return
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Single click call return feature
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Report Exporting (.csv)
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Export CDR data to csv file
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Custom Caller IDs
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Supports both PSTN and VoIP caller IDs
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SMS/Pager Voicemail Notify
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Voicemail notification via SMS or email
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Upload Voice Prompts
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Upload your own voice recording
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Alerts & Notifications
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Setup various alerts or notifications
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Trunks Status Pages
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Tells you the live status of all trunks
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Real-Time System Graphs
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Tells you realtime statistics in graphs
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Historical System Graphs
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Compare usage over a period
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Interactive Desktop Alerts
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Call alerts on Desktop
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Group and User Permissions
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Set permissions on users & groups
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Extension Grouping
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Group 2 or more extensions
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Extension Search
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Search users by extension number
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