Polycom IP321
Product Code: Polycom IP321
Brand Code: Polycom IP321
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Polycom IP321


Entry-level IP phones with excellent sound quality, an enterprise-grade feature set and business telephony features.

The SoundPoint IP 321 and 331 are two-line SIP phones that deliver superb sound quality as well as a wide range of supported business telephony features such as:

·         The SoundPoint IP 321 phone has a single 10/100 Ethernet port and is designed for common areas, such as lobbies, hallways, and break rooms, as well as various wall-mounted deployments.

·         The SoundPoint IP 331 phone, with its dual-port 10/100 Ethernet switch for LAN and PC connection, presents a cost-effective solution for cubicle workers as well as call center operators who use a “hard” phone in conjunction with a “soft” client running on the PC.

"Superb Sound Quality"

The SoundPoint IP 321 and 331 phones feature a full-duplex IEEE 1329 Type 1-compliant speakerphone with Polycom’s legendary Acoustic Clarity Technology that delivers excellent sound quality and enables noise-free and echo-free conversations that are as natural as being there.

Enterprise-Grade Feature Set

The SoundPoint IP 321 and 331 phones deliver through an intuitive user interface a full feature set encompassing both traditional business telephony features such as:

·         Call hold

·         Call park

·         Pick-up

·         Call transfer

·         Three-way local conferencing

·         Advanced capabilities such as:
- Shared call/bridged line appearance
- Hosts built-in XML microbrowser
- Distinctive call treatment.

Efficient Installation and Provisioning

The SoundPoint IP 321 and 331 phones are engineered to make installation, configuration, and upgrades as simple and efficient as possible:

·         The phones’ standard base stand can be reversed to become a wall mount, eliminating the need for a separate accessory.

·         Built-in IEEE 802.3af PoE circuitry and a dual-port Ethernet switch (SoundPoint IP 331 phone only) enable flexible deployment options and savings on cabling expenses.

Make Great Things Happen with Polycom SoundPoint IP 321 and 331

In today’s Internet driven world, the ability to conduct real time communication and collaboration has become critical to an organizations survival.

As the market leader in voice, video, data and Web solutions, our award-winning IP telephony and conference technology makes it easy for people to interact and maximize productivity over any network, in just about an environment, anywhere around the globe.

That’s why more organizations worldwide use and prefer Polycom IP telephony and application solutions. Because when people work together, great things happen. See how you, too, can achieve great things with the Polycom SoundPoint IP 321 and 331 desktop phones.


·         Excellent Sound Quality: Polycom Acoustic Clarity Technology enables crystal-clear simultaneous hands-free conversations as natural as being there

·         Broad and Robust Interoperability: Certified to interoperate with a broad array of SIP call control platforms to enable open choices and innovations while simplifying provisioning, management and support.

·         Efficient Installation and Provisioning: Remote, zero-touch provisioning with support of a variety of servers

·         Enterprise-Grade Feature Set: Two lines, support of shared line presence, 3-way local conferencing, and built-in XML microbrowser


·         FCC Part 15 (CFR 47) Class B

·         ICES-003 Class B

·         EN61000-3-2; EN61000-3-3; EN-61000-6-1

·         EN55022 Class B

·         Anatel

·         ROHS Compliant

·         CISPR22 Class B

·         AS/NZS CISPR 22 Class

·         VCCI Class B

·         EN55024 Class B


·         CE Mark

·         AS/NZS 60950-1

·         EN 60950-1

·         CAB/CSA-C22.2 No. 60950-1-03

·         IEC 60950-1

·         NRTL